What payment methods do you offer?
Payments can be made via Credit/Debit cards or BACS
Something is missing from my order
Please refer to our Contact and get in touch and we will send out whatever is missing.
I haven’t received my order
Please refer to our Contact and get in touch with us so we can investigate and resolve the issue.
How do I return an item?
Please refer to our Returns and Refunds page for full details on how to return a damaged item.
Am I allowed to resell Red Fox Knits patterns?
We ask that you do not resell or repurpose any of the patterns sent to you.